16299 - 01O85

Business Innovation and Improvement Officer
Full-time Temporary

Closes: 30 March 2020

Classification: Administrative Services Officer Class 6
Salary: $85,394 - $97,732 plus superannuation
Position No: 16299 - 01O85
Directorate: Canberra Health Services
Advertised (Gazettal date): 12 March 2020
Contact Officer: Shannon Keevers on shannon.keevers@act.gov.au or 0402 962 508

Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‚Äźbased health services, to the Australian Capital Territory (ACT)—a catchment of approximately 400,000 people. It also services the surrounding Southern New South Wales region which includes the Bega Valley, Bombala, Cooma-Monaro, Eurobodalla, Goulburn, Mulwaree, Palerang, Queanbeyan, Snowy River, Upper Lachlan Shire and the Yass Valley.
CHS administers a range publicly funded health facilities, programs and services including but not limited to:
  • The Canberra Hospital: a modern 600-bed tertiary hospital providing trauma services and most major medical and surgical sub-specialty services.
  • University of Canberra Hospital Specialist Centre for Rehabilitation, Recovery and Research: a dedicated and purpose-built rehabilitation facility, with 140 inpatient beds, 75-day places and additional outpatient services.
  • Four Walk-in Centres: which provide free treatment for minor illness and injury.
  • Six community health centres: providing a range of general and specialist health services to people of all ages.
  • A range of community based health services including Early Childhood Services, Youth and Women’s Health, Dental Health, Mental Health, Alcohol and Drug Services.
Overview of the Work Area and Position
The Infrastructure and Health Support Services Group is responsible for the infrastructure delivery, maintenance and a diverse array of non-clinical support services with the primary focus of delivering timely patient centric solutions across the CHS organisation.
The Safety and Risk section provide specialised advice and oversight on all areas of construction work undertaken for ACT Health. This includes planned and reactive maintenance, minor and major projects undertaken on both brown and Greenfield sites. The Safety and Risk Section is involved of all stages of construction from concept, through design, delivery, commissioning and demolition. Frequently this is undertaken in an operating health care environment and the inherent complex challenges that come along with the environment.
The role of the Business Innovation and Improvement Officer is to provide and implement advice and support to Health Infrastructure Services to meet and exceed customer expectations and legislative requirements.  This includes review, monitoring and maintenance of business systems, training and compliance for all employees, embedded staff and contractors. Additionally the Business Innovation and Improvement Officer will maintain the Health Infrastructure Services SharePoint site as the SharePoint Administrator.
Eligibility/Other Requirements:
  • Intermediate to advanced knowledge of the Microsoft Office suite of programs.
  • SharePoint Administrator training with two years’ experience.
  • Excellent writing skills with a high attention to detail.
  • At least two years’ experience identifying, sourcing, evaluating and monitoring training for a large organisation.
  • Experience using online systems to deliver induction training.
  • Certificate IV in Training and Assessment (TAE 40116 or current equivalent) with two years’ experience.
  • Strong Microsoft Outlook calendar management for a senior executive.
Prior to commencement successful candidates will be required to:
  • Undergo a pre-employment National Police check.
This is a temporary positon available from 23 March for 10 months.

For more information on this position and how to apply “click here


This is a temporary positon available from 23 March for 10 months.

Career interest categories:

Administration and Governance
Business and Commercial Services
Healthcare, Medical and Allied Services