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18999, Several

Parking Compliance Officer
Full-time Permanent

Closes: 15 October 2024

Classification: Administrative Services Officer Class 3
Salary: $73,983 - $79,349 plus superannuation
Position No: 18999, Several
Directorate: Chief Minister, Treasury and Economic Development
Advertised (Gazettal date): 01 October 2024
Contact Officer: Benjamin Hobbs on Benjamin.Hobbs@act.gov.au or (02) 6205 2574

Details: Are you looking for a role that lets you to make a real difference in the community? Do you have an interest in the safety of pedestrians and other road users? Do you believe in rules, understand why they exist, and appreciate how they help things work?  If so, then read on to see if a Parking Compliance role with Access Canberra is right for you!

From enabling safe travel around schools to ensuring parking is available for those who need it, our Parking Compliance Officers play a crucial role in supporting Access Canberra vision of ‘A Safe and Liveable City’.

It’s not just about yellow envelopes and issuing infringements! At Access Canberra, we’re committed to engaging and educating our community about the importance of safe and legal parking, as well as making a lasting impact on the safety of our community.

The people we need:

  • Are motivated, want to make a difference, and support our government functions.
  • Manage their time responsibly and effectively to help achieve shared goals.
  • Display integrity and will uphold the expectations of this ACT Government regulatory compliance role.
  • Are effective communicators.
  • Are proficient in general office administration tasks. For example, email communication, document creation/review and keyboard skills.
  • Can learn and use software applications across a variety of equipment.
  • Are versatile. Duties shift between in-field Licence Plate Recognition vans, on-foot compliance patrols, and in office computer work.
  • Are flexible and adaptable in the management of changing priorities.
  • Consistently follow procedures and apply learnt training.
  • Apply a continuous improvement mindset and aspire to doing things better.
  • Apply skill, knowledge, and experience at the Administrative Services Officer Class 3 (ASO3) level.  Classification Schedules - ACTPS Employment Portal

Most importantly, we are looking for people who have high levels of emotional intelligence, are resilient, and are committed to the promotion of both team and community safety.

As a Parking Compliance Officer, it is important to consider what information helps drivers comply with the parking rules.

Having the skills and confidence to manage sometimes tricky conversations with drivers about their parking, while maintaining a positive customer service approach, is crucial.

You will:

  • Be part of a diverse and supportive team that is committed to a safe and positive workplace culture.
  • Receive comprehensive regulatory, process, and safety training.
  • Be involved in a variety of tasks that helps break up the working week.
  • Be supported by a competitive ACT Public Service Enterprise Agreement, and
  • Have access to career and professional development opportunities.

If you think you are up to the challenge and would like to support the ACT community, then we want to hear from you!

The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse people and those who identify as LGBTIQ+ are encouraged to apply. Hear about CMTEDD from some of our staff.

Eligibility/Other requirements:

  • The successful applicant will need to obtain and maintain eligibility as an authorised person under the Road Transport (General) Act 1999. Successful applicants must be an Australian Citizen or Permanent Resident and successfully complete a pre-employment police check. If this clearance is not successful, your employment in the role will not commence or, if already commenced, will be reassessed.
  • A current driver's licence and an excellent driving record is also required.
  • You may be required to undergo a health assessment prior to employment.

Notes: There are multiple permanent positions available. A Merit Pool will be established from this selection process which can be used to fill vacancies over the next 12 months. There are also temporary Parking Compliance Officer positions available. Should you wish to be considered for a temporary position as a Parking Officer, a separate application must also be submitted via Clicking here. This position involves predominantly in-field compliance activities, where you will patrol assigned areas on foot and/or by motor vehicle. Office based administration and compliance duties are also required.

How to Apply: Please submit:

  1. Review the Position Description and job advertisement for details about the duties and role requirements. If this sounds like you, submit a pitch of no more than two pages in Calibri 11 font, describing your Skills, Knowledge, and Behavioural Capabilities that make you the best person for the position.
  2. A curriculum vitae.
  3. Contact details for at least two referees are also required, one being your current supervisor/manager.

Applications should be submitted via the Apply Now button below.

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