31780


Customer Service Officer
Full-time Permanent

Closes: 20 November 2019

Classification: Administrative Services Officer Class 3
Salary: $63,374 - $68,204
Position No: 31780
Directorate: Chief Minister, Treasury and Economic Development
Advertised (Gazettal date): 06 November 2019
Contact Officer: Nicole Wynants on nicole.wynants@act.gov.au or (02) 6205 2478


Details: Would you like to make a real difference in the community and contribute to the protection of vulnerable people? If you can provide great customer service in a regulatory environment, maintain a high level of confidentiality, have a keen eye for detail and enjoy working in a small supportive team then this position may suit you. Access Canberra is a dynamic workplace with a changing workforce and the preparedness to adapt through ongoing personal and professional development is a desirable quality of prospective candidates. Chief Minister, Treasury and Economic Directorate (CMTEDD) supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability and those who identify as LGBTIQ are encouraged to apply.
Eligibility/Other Requirements: By applying for this position, you indicate that you are willing to attend counselling and other support services to manage your ongoing health in relation to graphic, sensitive and distressing information. The successful applicant must be eligible to hold a general registration issued under the Working with Vulnerable People (Background Checking) Act 2011. For further information on Working with Vulnerable People registration refer to  https://www.accesscanberra.act.gov.au/app/answers/detail/a_id/1804
Notes: A merit pool will be established from this recruitment process that may be used to fill future vacancies over the next 12 months. Selection may be based on application and references only.
How to Apply: Your application should be written in the form of a pitch, no longer than two pages, explaining how you are the right person for this opportunity and providing examples to demonstrate how your Skills, Knowledge, Behavioural capabilities and Experience are suitable to the role. Applicants are also required to provide the contact details of two referees (including a current supervisor/manager or a previous one if you do not work currently).
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