Client Service Officer
Full-time Permanent

Closes: 17 May 2021

Classification: Administrative Services Officer Class 3
Salary: $65,976 - $71,004 plus superannuation
Position No: 32187
Directorate: Chief Minister, Treasury and Economic Development
Advertised (Gazettal date): 03 May 2021
Contact Officer: Kellie Seall on Kellie.S@act.gov.au or (02) 6207 4319

Details: Do you thrive on working in a busy, high pressure environment and enjoy juggling priorities?

The Licensing and Registration Administration team is a diverse, innovative and professional team of people who come from a wide variety of backgrounds and share a passion for road safety. We are looking for a hardworking, enthusiastic, considerate, methodical and motivated person to fill the role of Client Service Officer.

If you’re a go getter who is confident in liaising with stakeholders and customers whilst managing competing priorities, then this is the role for you!

At Access Canberra, we are all about giving people easy access to ACT Government regulatory services, payments and information while offering great customer experience. We help community organisations, business and individuals work with the ACT Government and constantly look for new ways to deliver our services. The Licence and Registration Administration (LARA) Team specialises in supporting process development for legislation regulation and providing specialist Road Transport Authority (RTA) advice to the whole of Access Canberra. Additionally, LARA are responsible for processing RTA transactions that may be too complex to perform in a service centre or over the phone, this includes driver licence medical monitoring, court ordered driver licence sanctions and Public Vehicle Driver Licences.

Chief Minister, Treasury and Economic Development Directorate (CMTEDD) supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability and those who identify as LGBTIQ are encouraged to apply.

Notes: A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. This position is located in a new workplace designed for activity-based working (ABW). Under ABW arrangements, officers will not have a designated workstation/desk.

How to Apply: Please submit a one page pitch (no more than 500 words) explaining why you're the best person for the role, outlining your relevant Skills, Knowledge and Behaviour against the Selection Criteria. Please also include your curriculum vitae and contact details of two referees.

Applications should be submitted via the Apply Now button below.

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