41309, several

Customer Service Officer - Service Centre
Full-time Permanent

Closes: 19 June 2019

Classification: Administrative Services Officer Class 3
Salary: $62,530 - $67,296
Position No: 41309, several
Directorate: Chief Minister, Treasury and Economic Development
Advertised (Gazettal date): 05 June 2019
Contact Officer: Jennie Gannon on jennie.gannon@act.gov.au or (02) 6207 5137

Details: Do you have a passion for delivering exceptional customer service? Does the idea of speaking to people get you out of bed in the morning and keep you excited through the day? Does it give you an adrenalin shot when you have lots to do? Do you want to help make Canberra a better place to live? If so, we want you. We are undertaking a broad recruitment process for positions in our Service Centres for Customer Service Officers. In our Service Centre you will help people get what they need, give them advice on issues as broad as what to do when they move to Canberra, what they can do if their house is haunted, or help them register their baby. Chief Minister, Treasury and Economic Development Directorate (CMTEDD) supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability and those who identify as LGBTIQ are encouraged to apply.
Note: An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months. Selection may be based on application and referee reports only.
How to Apply: If this sounds like you, shoot through a response to the Selection Criteria (details are in the Position Description) of no more than two page that sets out how you are the best person. Please include the Application Coversheet and your resume. Applications should be sent to jobs@act.gov.au.
Applicants should note that a Joint Selection Committee (JSC) established in accordance with the collective/enterprise agreement provisions will assess all applications for this position.

Career interest categories:

Administration and Governance
Customer Services and Information