43068, Several

Senior Manager, Access Canberra
Full-time Permanent

Closes: 22 November 2018

Classification: Senior Officer Grade B
Salary: $118,319 - $133,197
Position No: 43068, Several
Directorate: Chief Minister, Treasury and Economic Development
Advertised (Gazettal date): 08 November 2018
Contact Officer: Felicity Burns on felicity.burns@act.gov.au or (02) 6205 9373

Update: This advertisement has been updated to apply to the Customer Coordination division only and to clarify the potential length of temporary vacancies.  Previous applicants will be considered an do not need to reapply.

Details: Access Canberra is recruiting to several Senior Officer Grade B roles for upcoming temporary (less than 12 months) and permanent vacancies. The roles include senior manager, policy and project positions  the Customer Coordination division. If you think you’ve got what it takes to deliver Coordinated Customer Services in a regulatory environment, whilst leading teams, managing projects and influencing policy improvements across a variety of functions at Access Canberra – then we’d like to hear from you. As a Senior Manager you will need to be a good communicator with excellent skills in negotiation and the management of multiple high level and complex tasks. You should value and be committed to personal development and improvement. As Senior Manager you will be responsible for delivering against Access Canberra’s business plan for tomorrow. To be successful you should embrace ‘change as being the new normal’, support and nurture innovation and collaboration with a renewed focus on outcomes. All these roles require a willingness to work hard, lead by example and provide customer centric services. The roles are supported by great teams within a progressive agency, who look up to you to provide them with strategic direction and arming them with the skills to build the Access Canberra of the future. Chief Minister, Treasury and Economic Development Directorate (CMTEDD) supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability and those who identify as LGBTIQ are encouraged to apply.

Eligibility/Other Requirements: Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 may be required. For further information on Working with Vulnerable People registration refer to - https://www.accesscanberra.act.gov.au/app/answers/detail/a_id/1804

How to Apply: Please review the Position Description details about the role associated responsibilities. Suitability for this position will be assessed on your skill, knowledge and behaviour with reference to the duties/responsibilities listed in the Position Description. Please submit a written application, of no more than two pages, responding to the two statements below. Please submit a Curriculum Vitae and the contact details of at least two referees. The two page response should be written in the form of a pitch and should not specifically address the Selection Criteria within the Position Description, but indicate your capacity to perform the duties and responsibilities at the specified classification. 1. Detail your greatest achievement in the last five years and how it relates to this position and the duties. 2. Outline your ability, ingenuity, experience and qualifications and how they make you the best person for this role.

Note: Various Senior Officer Grade B positions are available for short term temporary and permanent vacancies. Applications from this process may be used to fill temporary (less than 12 months) and permanent vacancies at level which may arise over the next 12 months.


This advertisement has been updated to apply to the Customer Coordination division only and to clarify the potential length of temporary vacancies. The closing date has been extended to the 22 November 2018

Career interest categories:

Administration and Governance
Customer Services and Information
Leaders and Senior Management