Director, Business Improvement
Full-time Permanent

Closes: 22 July 2019

Classification: Senior Officer Grade B
Salary: $124,891 - $140,596
Position No: 44314
Directorate: Chief Minister, Treasury and Economic Development
Advertised (Gazettal date): 08 July 2019
Contact Officer: Luke Halls on luke.halls@act.gov.au or (02) 6205 0552

Details: Shared Services Partnership Services seeks an experienced candidate for the position of Director Business Improvement. In this position you will lead a wide variety of projects working to identify, scope and progress process improvement activities across Shared Services’ broad range of customer offerings. You will apply your skills and expertise across a range of functions, both technological and operational to find synergies and efficiencies that better internal process and enhance customer outcomes. You will demonstrate strong leadership as you manage the Customer Website Development Team and work alongside the Director Customer Experience, to deliver your improvements directly to our customer base. This role requires a willingness to work hard and lead by example. You will be part of a great team with all members striving to obtain the best possible outcome for clients and stakeholders. The Chief Minister, Treasury and Economic Development Directorate (CMTEDD) supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability and those who identify as LGBTIQ are encouraged to apply.
Note: An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months. Selection may be based on application and referee reports only.
How to Apply: Your suitability for this position will be assessed based on your Skills, Knowledge and Behaviour in relation to the Duties/Responsibilities of the role. Please submit your curriculum vitae and a two page pitch response to the requirements of the position.
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