ICT Support Officer
Full-time Temporary

Closes: 12 May 2021

Classification: Administrative Services Officer Class 6
Salary: $87,715 - $100,388 plus superannuation
Position No: 05087
Directorate: Chief Minister, Treasury and Economic Development
Advertised (Gazettal date): 28 April 2021
Contact Officer: Anthony Amit on Anthony.Amit@act.gov.au or (02) 6205 8489

Details: Customer Engagement Services branch under Digital, Data, Technology Solutions (DDTS) is seeking an enthusiastic, driven and proactive person who thrives in a fast-paced environment and enjoys a challenge to fill the position of Information and Communication Technology (ICT) Support Officer within the Education ICT embedded team. As part of the Education ICT Hardware Team, the ICT Support Officer is required to provide technology advice and guidance, as well as ensuring consistency of service delivery, by prioritising and managing workflows and supporting the team to achieve deliverables in an Information Technology Infrastructure Library (ITIL) environment.

Chief Minister, Treasury and Economic Development Directorate (CMTEDD) supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability and those who identify as LGBTIQ are encouraged to apply.

Eligibility/Other requirements: Applicants will have a high level of organisational skills, excellent attention to detail and can quickly adapt to a fast-paced environment. Experience in the use of ServiceNow and Excel would be considered advantageous.

Notes: This is a temporary position available for an immediate start until 15 January 2022 with the possibility of extension and/or permanency. Selection may be based on written application and referee reports only. An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months.

How to Apply: Candidates are requested to review the key accountabilities and duties outlined in the Position Description under the “What you will do” and “What you require” section and submit a personal pitch, of no more than two pages, that provides evidence of your capabilities, highlighting your skills and experience and attributes that you could bring to the role. Please include your curriculum vitae and the names of two referees.

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