Specialist Technical Team Manager
Closes: 07 April 2020
Classification: Senior Information Technology Officer Grade C
Salary: $107,475 - $115,687 plus superannuation
Position No: 14390
Directorate: Chief Minister, Treasury and Economic Development
Advertised (Gazettal date): 25 March 2020
Contact Officer: Craig Neiberding on
(02) 6207 6774
Details: Have a keen eye for identifying automation opportunities, and improving and streamlining technical processes? Do you have experience in effectively managing a technical team, with a strong knowledge of identity and access management policies and technologies? The Customer Support Services team are looking for a highly motivated candidate to fill the Specialist Technical Team Manager position, managing the ICT Service Desk Access Control team. You must have the ability to identify and best utilise staff member’s strengths. High-level writing and communication skills, with a focus in customer service, is a requirement. Does this sound like you? Follow the below instructions on how to apply.
- Educational and professional qualification checks may be undertaken prior to employment.
- Knowledge of the Information Technology Infrastructure Library (ITIL) structure and principles would be advantageous.
- A strong understanding of the ACT Government’s ICT infrastructure environment and experience in the use and support of ICT systems and applications would be highly regarded.
- Current Baseline security clearance or ability to obtain and hold a baseline security clearance is mandatory.
Note: This is a temporary position available from 27 April 2020 for nine months with the possibility of extension and/or permanency. This position may be moving to a new workplace designed for activity-based working (ABW) in 2020. Under ABW arrangements, officers will not have a designated workstation/desk. A merit list will be established from this selection process and may be used to fill future identical vacancies over the next 12 months.
How to Apply: Please review the Position Description for further details about the role, and the capabilities required to perform the duties and responsibilities of the position. Please submit a written response of no more than two pages, contact details for at least two referees and a current curriculum vitae. The response should be written in the form of a pitch, providing evidence of your capacity to perform the duties and responsibilities as listed under the sections “What you will do” and “What you require” in the Position Description. Your pitch should detail your greatest achievements and how they relate to this position and its requirements, as well as outline your ability and experience and how they make you suitable for the role.
Applications should be submitted via the Apply Button now.
This is a temporary position available from 27 April 2020 for nine months with the possibility of extension and/or permanency.