09074, several

Housing Manager - Tenant Experience
Full-time Temporary with a Possibility of Permanency

Closes: 05 March 2021

Classification: Administrative Services Officer Class 5
Salary: $81,407 - $86,168 plus superannuation
Position No: 09074, several
Directorate: Community Services
Advertised (Gazettal date): 19 February 2021
Contact Officer: Chris Muir on chris.muir@act.gov.au or (02) 6207 7467

Details: The Tenant Experience Section of Housing ACT is seeking enthusiastic and highly motivated people for the role of Housing Managers. As a Housing Manager you will be responsible for managing a portfolio of public housing tenancies and providing advice and support to assist clients to maintain their tenancy. These are frontline positions working directly with clients and the community to sustain tenancies and foster safe and inclusive neighbourhoods. The successful applicants will have a demonstrated ability to provide high quality customer service to a diverse range of clients, have effective communication, interpersonal and problem solving skills, be self-motivated and highly organised.

Community Services Directorate (CSD) is an inclusive employer where all people are

respected and valued for their contribution. We strongly encourage and welcome applications from Aboriginal and/or Torres Strait

Islander people, People with Disability, people from culturally and linguistically diverse backgrounds, veterans, mature age workers

and lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ) people.

Eligibility/Other Requirements:

  • Current driver’s licence is essential.
  • Prior to commencing in this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 will be required.  For further information on Working with Vulnerable People registration refer to:


Note: These are temporary positions available for six months with the possibility of extension and/or permanency. An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months.

How to Apply: Applications should include your written response to the Selection Criteria, limit responses to each criterion to no more than 350 words, contact details of at least two referees and a current curriculum vitae.

Applications should be submitted via the Apply Now button.

Applicants should note that a Joint Selection Committee (JSC) established in accordance with the collective/enterprise agreement provisions will assess all applications for this position.


These are temporary positions available for six months with the possibility of extension and/or permanency.

Apply Now