Senior Visitor Services Officer
Part-time Permanent

Closes: 30 March 2020

Classification: Administrative Services Officer Class 4
Salary: $71,309 - $77,212 plus superannuation
Position No: 8525
Directorate: Cultural Facilities Corporation
Advertised (Gazettal date): 17 March 2020
Contact Officer: Samantha Rutter on samantha.rutter@act.gov.au or (02) 6237 6502

ACT Historic Places (ACTHP) is seeking an experienced Senior Visitor Services Officer to join our Visitor and Commercial Services team in a permanent part-time capacity at 28 hours a week. We're looking for an enthusiastic customer service-oriented professional with the skills to keep our team active, engaged and efficient in providing quality visitor experiences across our three sites - Lanyon Homestead, Calthorpes' House and Mugga Mugga Cottage. You will be experienced in the management of guides and volunteers and able to work within a small team, delivering tours, weddings, venue hire and other programs. This includes planning and executing rosters, and working with the Manager, Visitor and Commercial Services to have a successful retail space. Experience in sales is also beneficial to fulfilling this role. An interest in, and an understanding of historic houses is desirable. The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability and those who identify as LBGTIQ are encouraged to apply.

Eligibility/Other Requirements:

  • A current Australian Driver's Licence is essential.
  • Possess a Senior First Aid Certificate, or willingness to acquire.
  • Be able to work weekends, public holidays across three independent sites in the ACT if required (penalty rates apply for weekend and public holidays).

Note: This position is part-time at 28 hours per week and the full-time salary noted above will be pro-rata.

How to Apply: Applicants must provide a curriculum vitae and a written statement addressing the Selection Criteria.

Applications should be submitted via the Apply Now button below.

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