Administration and Claims Officer
Closes: 25 November 2019
Classification: Administrative Services Officer Class 5
Salary: $78,197 - $82,771
Position No: 03079
Advertised (Gazettal date): 04 November 2019
Contact Officer: Camille Carroll on firstname.lastname@example.org or (02) 6207 7662
Details: The Legal Liaison team is seeking a motivated professional with brilliant organisational skills to undertake a range of administrative functions. In this role you’ll be required to manage the Governance and Legal Liaison inbox and manage and maintain a range of databases and registers relating to legal advice, student accident/injury reports, court orders, family law matters, human rights complaints and personal injury claims. You will also need to answer the initial inquiries from staff in schools and the Education Support Office and redirect their inquiries as needed. Additionally, you’ll manage a workload of personal injury claims and assist with other supporting work as required including liaising with schools regarding the retrieval of information in support of these claims and other research as required, such as for documents sought under the National Redress Scheme. You will also be required to assist with the management and administration of the team’s workflow via SharePoint. The work requires someone with great organisational and administration skills who is capable and confident with a suite of IT software, has a great phone manner, an ability to liaise sensitively with staff and if you’ve also got a cracking sense of humour, to cope in periods of high demand, this will be an asset. The role requires someone who has a good mix of operational skills and a willingness and capacity to find solutions, and who is able to work closely with other staff in a small team. The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify as LGBTIQ are encouraged to apply.
Note: This position will be moving to a new workplace designed for activity-based working (ABW) in 2020. Under ABW arrangements, officers will not have a designated workstation/desk.
How to Apply: All applications should include a written response to the Selection Criteria (limited to two pages in total), curriculum vitae and the contact details of two referees.
Applications should be submitted by the Apply Now button below.