Senior Visitor Services Officer
Full-time Permanent

Closes: 26 June 2019

Classification: Administrative Services Officer Class 4
Salary: $69,422 - $75,169
Position No: 44315
Directorate: Environment, Planning and Sustainable Development
Advertised (Gazettal date): 13 June 2019
Contact Officer: Heather Gow-Carey on heather.gow-carey@act.gov.au or (02) 6205 2641

Details: We are looking for motivated and passionate people to provide frontline visitor service functions and administrative support to Tidbinbilla Nature Reserve and Namadgi National Park but predominantly based at Tidbinbilla. Duties include managing a small team responsible for the day to day operation of the Visitor Centre, providing information about recreation and tourism activities, retail sales, food and coffee preparation and administrative, communication and finance tasks related to the operations of the centre. The successful occupant will require excellent communication skills, problem solving capability and the ability to maintain a strong customer focus.
Eligibility/Other Requirements: Candidates that speak a second language, especially Asian languages is desirable. Prior to commencing in this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 may be required. For further information on Working with Vulnerable People registration refer to -  https://www.accesscanberra.act.gov.au/app/answers/detail/a_id/1804
Note: We are seeking applications from suitably experienced people who are interested in full-time temporary or permanent employment. A merit pool will be created for short-term temporary, long-term up to five years and permanent vacancies over the next 12 months. Selection may be based on application and referee reports only.
How to Apply: Written applications are sought from potential candidates and should include a supporting statement of no more than two (2) pages addressing the Selection Criteria, a current Curriculum Vitae and an Application Coversheet. Applications should be sent to jobs@act.gov.au

Career interest categories:

Administration and Governance
Customer Services and Information
Environmental Care and Sustainability