Business Support Officer - ICMS Support Team
Full-time Permanent

Closes: 07 April 2020

Classification: Administrative Services Officer Class 5
Salary: $79,253 - $83,888 plus superannuation
Position No: 35237
Directorate: Justice and Community Safety
Advertised (Gazettal date): 19 March 2020
Contact Officer: Mary Aslanidis on mary.aslanidis@courts.act.gov.au or (02) 6205 0749

At ACT Courts and Tribunal (ACTCT) we are focused on delivering business services that create positive change to business practices within our business units and for court and tribunal users. The Integrated Courts Management System (ICMS) team is seeking a positive, innovative, forward-thinking, customer-focused person for the position of Business Support Officer to support users of ICMS and contribute to business process improvements and changes to the ICMS. The successful applicant will have a strong focus on customer service, delivering business solutions and be experienced in maintaining effective working relationships with stakeholders. You will need to have well-developed writing and verbal communication skills, be self-motivated, take ownership of work, and have the ability to work well within and across teams. You will need to manage competing priorities, use initiative to assess, respond and adapt to new and changing circumstances, undertake analysis of issues, and demonstrate judgement while maintaining strong attention to detail. The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify as LGBTIQ are encouraged to apply.
Eligibility/Other Requirements: Have or able to obtain Baseline Security clearance, in addition to satisfying all pre-employment checks.
Note: An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months.
How to Apply: Applicants must submit a Personal Pitch of no more than three pages, providing specific evidence-based examples of their past experience, that will demonstrate to the selection panel that they understand the position requirements and that their capabilities will enable them to perform well in the role. Applicants are also required to provide a current curriculum vitae which contact the names and contact details of two referees.
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