41643


Digital Content Officer
Full-time Permanent

Closes: 29 May 2020

Classification: Administrative Service Officer Class 6
Salary: $85,394 - $97,732 plus superannuation
Position No: 41643
Directorate: Justice and Community Safety
Advertised (Gazettal date): 22 May 2020
Contact Officer: Kaylee Rutland on kaylee.rutland@act.gov.au or (02) 6205 6746


Details: The Justice and Community Safety Directorate (JACS) is seeking expressions of interest to fill the role of Digital Content Officer within the Public Information and Engagement (PI&E) section of the ACT Emergency Services Agency (ESA).

ESA is responsible for protecting the community and in ensuring the ACT community is one of the safest in Australia and the world. Through the provision of quality emergency services, the ESA helps to:

  • ensure the protection of life, property and the environment in the ACT, and
  • takes an all-hazards approach that provides for effective emergency management to prepare for, prevent, respond to and recover from emergencies in the ACT

ESA PI&E is a portfolio of the Commissioner’s Office. The Commissioner’s Office plays a key role in the liaison and coordination within ESA as well as between the Directorate, Minister’s Office and key stakeholders.

Overview of the work area and position

ESA PI&E provides the ACT community with emergency information and education.

Our role is to ensure the Canberra community is well informed about emergencies that could impact on their safety, and ESA programs, policies and services. We aim to build community resilience through meaningful engagement and deliver meaningful opportunities for the community to inform decision making. We value ongoing learning and will support you to grow your career. Working with us, you will ensure the right information is provided to the right audience, at the right time.

As the Digital Content Officer you will be part of a small team responsible for managing the day to day delivery of ESA’s digital channels.

Under limited direction of the Assistant Director, Content and working collaboratively with the team, you will:

  • work with officers from across ESA to develop, publish and improve content across channels and manage this with key stakeholders.
  • bring an audience-first lens to your work, informed by research, insights and evaluation.
  • work with stakeholders in partnership with a strong client service ethic
  • enjoy working in a fast-paced environment, be flexible and open to change
  • be supported by whole of government guidelines, policies and procedures, and guided by an annual whole of government communications and engagement plan
  • perform on-call and after hour duties as required.

The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify as LGBTIQ are encouraged to apply.

Eligibility/Other Requirements:

Highly Desirable:

Relevant tertiary qualifications and significant experience working professionally in the fields of communications and engagement is essential.

  • The successful applicant will need to be available for occasional weekend and after-hours work, with access to recovery leave.
  • The ability to work flexibly with some out of hours work is required.

Note: Selection may be based on application and referee reports only. An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months.

How to Apply: Applicants should submit a two-page pitch addressing the Selection Criteria outlined in the Position Description. Applicants should also provide a current curriculum vitae including contact details of two referees.

Applications should be submitted via the Apply Now button below.

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