00917


Customer Service Officer
Full-time Permanent

Closes: 21 June 2019

Classification: Administrative Services Officer Class 3
Salary: $62,530 - $67,296
Position No: 00917
Directorate: Transport Canberra and City Services
Advertised (Gazettal date): 07 June 2019
Contact Officer: Peter Kent on peter.kent@ed.act.edu.au or (02) 6205 2006


Details: Transport Canberra and City Services (TCCS) delivers a wide range of services which Canberrans rely on every day. These include collecting recycling and rubbish removal, running public libraries, mowing open space, building and managing our roads, footpaths and cycle paths, building light rail, delivering and operating an integrated public transport network, and maintaining many of Canberra's lakes and ponds. A number of the ACT Government’s commercial operations are run by TCCS, including ACT NoWaste, Capital Linen Service, Yarralumla Nursery, and the ACT Public Cemeteries Authority. TCCS employs close to 2000 staff working in locations across the ACT. A vacancy exists for a highly motivated Customer Services Officer at Birrigai Outdoor School. The position includes providing administrative support to the Business and Administration Manager and the Birrigai Principal, while also managing site bookings, and customer enquiries to ensure the smooth operation of Birrigai from an administration perspective. The position acts as a liaison point between clients and catering services to ensure that the kitchen team receives information in a timely manner and also supports the teaching team as the radio base station operator during programs.
Eligibility/Other Requirements: Drivers Licence is mandatory with ability to facilitate own travel to site; Current First Aid Qualification or ability to gain prior to commencement. Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to - https://www.accesscanberra.act.gov.au/app/answers/detail/a_id/1804.
How to Apply: Applicants are asked to provide a resume and address Selection Criteria.
Applications should be submitted via the Apply Now button below.
Applicants should note that a Joint Selection Committee (JSC) established in accordance with the collective/enterprise agreement provisions will assess all applications for this position.

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