Disability Inclusion and Learning Coordinator
Full-time Permanent

Closes: 05 December 2019

Classification: Administrative Services Officer Class 5
Salary: $78,197 - $82,771
Position No: 22197
Directorate: Transport Canberra and City Services
Advertised (Gazettal date): 05 November 2019
Contact Officer: Sarah Steed on sarah.steed@act.gov.au or (02) 6207 5156

Details: Libraries ACT provides public library services for the community over nine sites, online and through a range of programs as well as the ACT Heritage Library and the Home Library Service. This role will work with the community to identify literacy, social and access needs and facilitate the provision of services, facilities and programs relevant to people with a disability. The role will work with community partners, government agencies and people with a disability to deliver equity of access and inclusion.
  • Act as a central point of contact, liaison and key knowledge for enquiries and activities related to services for people with a disability.
  • Conduct audits of services, programs and information and develop recommendations for ongoing continuous improvement to encourage and support library usage for people with a disability.
  • Work collaboratively with library staff and key stakeholders to broker, develop and implement enriching literacy and learning programs which meet the needs of the ACT community.
  • Provide input into development of appropriate policies and strategies to meet identified needs of people with a disability and demonstrate understanding of the diversity of needs.
  • Contribute to the delivery of best practice literacy and learning programs and services by monitoring and responding to current and future trends, and develop creative and innovative ways of providing services tailored to service users in disability.
  • Facilitate networking opportunities and develop partnerships across ACT Government, community, not for profit, business and professional library sectors
  • With a focus on customers with a disability, provide excellent, pro-active customer service, taking ownership of the end-to-end customer experience and resolution of customer queries.
Eligibility/Other Requirements: This is an Identified position for People with a disability.
  • Tertiary qualifications and demonstrated experience in community development and/or disability services or similar are desirable.
  • Demonstrated ability to engage with people with a disability and the organisations that represent them and implement projects that support inclusion
  • Ability and willingness to work weekday and weekend shifts, and the ability to meet physical requirements of the job.
How to Apply: Applicants are to address the Selection Criteria located in the Position Description, and provide a current curriculum vitae and the names and contact of two referees.
Applications should be submitted via the Apply Now button below.
Applicants should note that a Joint Selection Committee (JSC) established in accordance with the collective/enterprise agreement provisions will assess all applications for this position.


This is an Identified position for People with a disability.

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