65109


Customer Service Officer
Full-time Temporary

Closes: 03 May 2024

Classification: Administrative Services Officer Class 5
Salary: $89,114 - $94,120 plus superannuation
Position No: 65109
Directorate: ACT Health
Advertised (Gazettal date): 19 April 2024
Contact Officer: Brett Purdue on Brett.Purdue@act.gov.au or (02) 5124 9209


Details: The Health Risk Facilities and Radiation Safety (HRF and RS) section is a multidisciplinary section within the Health Protection Service (HPS) including public health professionals, radiation specialists, and administrative officers. HRF and RS is comprised of three units; Infection Control, Radiation Safety, and the Health Care Facilities unit which is responsible for the regulatory oversight of health care facilities that have been declared to pose a public health risk.

As the Customer Service Officer within the section you will provide advice and customer service support to individuals and businesses regulated by the HRF and RS, manage and process complaints relating to the work of the section, and support regulatory staff in tasks such as complaint response, and quality assurance and improvement.

Eligibility/ Other Requirements:

  • Current Drivers Licence
  • Prior to commencement, the successful candidate will be required to undergo a pre-employment National Police Check.

Note: This is a temporary position available for a period of four months. Selection may be based on application and referee reports only.

How to Apply:  Please submit your curriculum vitae and a two-page pitch, addressing the position requirements for the role. Please note selection may be based on application and referee reports only.

Applications should be submitted to the contact officer.

#LI-DNI

Note

This is a temporary position available for a period of four months.

Career interest categories:

Administration and Governance
Customer Services and Information
Healthcare, Medical and Allied Services