54894

Closes: 27 June 2025

Classification: Senior Officer Grade C
Salary: $125,344 - $134,527 plus superannuation
Position No: 54894
Directorate: Canberra Institute of Technology
Advertised (Gazettal date): 20 June 2025
Contact Officer: Kate Harnett on Kate.Harnett@cit.edu.au or (02) 6207 4073

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Details: Shape the future of international student services at CIT

The Canberra Institute of Technology (CIT) is seeking a highly motivated and experienced student administration professional to manage the operational delivery of international student services as the Assistant Director, International Student Services. This is a key leadership role within CIT’s International Student Services team, responsible for overseeing international admissions, onboarding, compliance, and student lifecycle management, ensuring a seamless experience for CIT's international student cohort.

About the role

Reporting to the Director, International Student Services, the Assistant Director plays a key role in supporting the day-to-day management of CIT’s international student services. This position leads a small team and is responsible for:

• Managing the delivery of international student administration services including admissions, enrolments, eCoE issuance, and records management, in accordance with ESOS and CRICOS requirements.
• Overseeing international student application processing through StudyLink, ensuring accuracy, efficiency, and compliance with institutional policies and entry requirements.
• Providing expert advice on complex student administration matters such as visa-related issues, deferrals, and academic progression.
• Ensuring the integrity and accuracy of course information across systems, marketing collateral, and social and digital content.
• Building strong relationships with strategic partners and stakeholders, including education agents, government bodies, industry partners, and scholarship providers.
• Supporting internal audits, compliance reporting, and continuous improvement in student systems and service delivery.
• Leading and developing a team of admissions and student advisory staff, fostering a culture of continuous improvement and service excellence.

About you

You are a confident and collaborative team leader with a deep understanding of international student administration in the Australian tertiary education sector, ideally within a vocational education and training (VET) environment. Your expertise in managing regulatory compliance, student systems, and complex stakeholder relationships will have equipped you with the ability to thrive in fast-paced, deadline-driven environments.

Eligibility/Other Requirements:

• Tertiary qualifications in international education, business or a related field will be highly regarded.
• Experience in managing international student services in a VET or higher education institution will be highly regarded.
• Experience with Customer Relationship Management (CRM) systems is highly desirable.
• Prior to commencement, the successful candidate will be required to undergo a pre-employment National Police Check.

Note: This is a temporary position available immediately for a period of 12 months with the possibility of permanency.

CIT Streamlined position: Temporary employment offered as a result of this advertisement may lead to permanency/promotion as per the Public Sector Management Standards, Section 14 – Direct appointment of employee – general, and Section 20 – Direct promotion - general and CIT Enterprise Agreements.”

A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.

How to Apply:

• A pitch of no more than two pages providing examples demonstrating your suitability against the skills, knowledge and behavioural requirements for this role outlined in the Position Description.
• A current curriculum vitae (CV).
• Two written referee reports supplied using the ACT Government Referee Report Form.

Applications should be submitted via the Apply Now Button below.

#LI-DNI

Note

This is a temporary position available immediately for a period of 12 months with the possibility of permanency.