08119

Closes: 11 October 2026

Classification: Administrative Services Officer Class 4
Salary: $86,750 - $93,416 plus superannuation
Position No: 08119
Directorate: Chief Minister, Treasury and Economic Development
Advertised (Gazettal date): 29 September 2026
Contact Officer: Molly Taylor-Dayus on molly.taylor-dayus@act.gov.au or 6207 9606

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Details: The Recruitment and Information Services team are seeking applications from highly motivated, customer focused individuals who enjoy working in a fast paced, dynamic team environment.

This is a great opportunity to start or develop your career in government recruitment.

Our team is often the first point of contact for ACT Government recruitment matters relating to advertising, hiring staff, position creation and pre-employment checks. We enjoy problem solving to find successful outcomes for our customers and ensure robust recruitment practices across government.

The Customer Service/Recruitment Officer, is responsible for:

• Advertising customer vacancies on the Careers and Employment website
• Quality assurance review of recruitment outcomes against legislation and policy.
• Accurate issue of offers of employment and unsuccessful letters to candidates.
• To succeed in this role, you will have a combination of demonstrated experience and success in customer service positions with excellent administration and ICT systems knowledge/skills. You will also enjoy being organised, accurate, efficient and part of a team.

The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse people and those who identify as LGBTIQ+ are encouraged to apply.

Notes: There are several temporary full-time positions available for a period of up to 12 months with the possibility of permanency. A merit pool will be established from this selection process and may be used to fill future identical vacancies over the next 12 months.

We are currently working hybrid which is a combination of working from home and office. All training will be completed in office on a full-time basis for a period of up to one month.

How to Apply: Applicants are asked to submit a maximum one-page response addressing how your experience demonstrates the following capabilities:

1. Well-developed communication skills (oral and written), interpersonal skills, including the ability to establish and maintain effective working relationships with team members and customers.
2. Well-developed organisational and time management skills to manage and prioritise multiple tasks, meet Key Performance Indicators (KPI’s) and work collaboratively as a team member, demonstrating experience in a high-volume customer service setting.

Please also provide your current curriculum vitae and a referee report from your current/most recent manager (template attached)

Applications should be submitted via the Apply Now Button below.

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

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