21704

Closes: 24 June 2026

Classification: Administrative Services Officer Class 6
Salary: $102,657 - $116,592 plus superannuation
Position No: 21704
Directorate: City and Environment
Advertised (Gazettal date): 17 June 2026
Contact Officer: Donovan Reynolds on Donovan.Reynolds@act.gov.au or (04) 6679 6417

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Details: Do you enjoy the challenge of being part of a team in a fast-paced environment and actively engaging in a risk of harm approach to compliance? Are you looking to apply your leadership skills across a broad range of industry sectors to build strong stakeholder relationships, promote safe communities and contribute actively to a more sustainable environment? Are you able to lead by example, adaptable to change and confident in balancing competing priorities? Does the thought of managing a group of amazing Compliance Officers - rather than just your caseload - excite you? If you find yourself answering “Yes” to these questions, then our team might just be the perfect fit for you!

As the Operations Manager (Reactive) in the Public Land Use Compliance team, you will be responsible for overseeing the day-to-day field activities of the team. Our work primarily originates via Fix-my-Street complaints, however there are also other avenues of reactive taskings, such as Ministerial requests and other units within the Directorate. You will be strongly supported by the Ops Manager (Proactive) as often there is a cross-over between proactive and reactive cases and cross-collaboration becomes part of your day. Being the Reactive Ops Manager, your leadership will also extend to our highly competent, yet small, Operational Support Team, so you will be well-versed (or quickly become) in triage systems and case assessments. You will provide guidance, support defendable decisions and understand/interpret the main Legislation that our team functions under – the Public Unleased Land Act 2013 and the Litter Act 2004

Eligibility/Other requirements:

Mandatory:

• Visa holders are eligible to apply for both permanent and temporary roles. Those with eligible visas may be considered for permanent employment, while individuals with temporary residency or limited-duration visas may be offered permanent employment for the duration of their visas.
• The ability to work in an operational field-based environment within core hours.
• The ability to be flexible and on occasions be willing to work outside core hours.
• Driver’s licence Class ‘C’ or higher Driver’s Licence is essential.
• Willingness to wear a uniform.

Desirable:

• Demonstrated experience in working in a regulatory/compliance environment.
• Certificate IV in Government Investigation or equivalent or an ability to obtain.
• Current First Aid Certificate.
• Experience working in a fast-paced office environment.
• Excellent verbal and written communication skills.
• Excellent administrative skills.
• Excellent organisational skills.
• Strong operational knowledge of office and field-based information technology.

Notes: This is a temporary position available immediately until 30 October 2026, with the possibility of extension up to six months. This position is available to ACT Government officers and employees only. Selection may be based on application and referee reports only.

How to Apply: Applications should include:

• A statement of no more than two pages addressing the Selection Criteria (Capabilities) in the Position Description outlining why you are the best person for the job.
• A current curriculum vitae.
• Contact details of at least two referees.

Applications should be submitted via the Apply Now button below.

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

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Note

This is a temporary position available immediately until 30 October 2026 with the possibility of extension up to six months. This position is available to ACT Government officers and employees only.