27270

Closes: 29 September 2026

Classification: Administrative Services Officer Class 6
Salary: $102,657 - $116,592 plus superannuation
Position No: 27270
Directorate: City and Environment
Advertised (Gazettal date): 22 September 2026
Contact Officer: Novella Finney on Novella.Finney@act.gov.au or (02) 6205 5323

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Details: Capital Linen Service is looking for a people-focused HR generalist to join our small, collaborative HR team as a Senior HR Officer. This is an opportunity to take on a broad and rewarding role in a fast-paced operational environment where your advice, judgement and ability to build trusted relationships will have a direct impact.

Reporting to the Director HR, you will provide practical and responsive HR support across the employment lifecycle. Your work will include injury management, recruitment, employee relations, workforce planning, organisational change, learning and development, workforce reporting and continuous improvement.

You will work closely with managers, supervisors, employees, central HR teams and external service providers to resolve workplace matters, strengthen workforce capability and support safe, fair and consistent people management practices.

This is an opportunity to undertake meaningful work and contribute to an essential commercial operation within the ACT Government.

About Capital Linen Service

Capital Linen Service has provided commercial linen hire and laundry services across Canberra and the surrounding region since 1978.

Operating from a modern industrial facility in Mitchell, we support more than 120 health, aged care and accommodation providers and process more than 7,200 tonnes of linen each year.

Our people are central to our success. We take pride in delivering reliable, high-quality services while maintaining a supportive, respectful and safety-focused workplace.

What you will do

In this role, you will:

• Provide accurate, timely and practical advice on employment legislation, enterprise agreements, policies, procedures and HR practices.
• Coordinate and support workplace injury management and return to work activities for compensable and non-compensable matters.
• Manage end-to-end recruitment activities, including position description development, advertising, assessment, selection documentation and onboarding.
• Assist CLS managers and supervisors with guidance, support and training as required on employment matters.
• Undertake research, investigation and analysis and prepare clear, evidence-based correspondence, briefs, reports and case documentation.
• Appropriately manage sensitive or complex workplace issues.
• Build effective working relationships across Capital Linen Service, the broader City and Environment Directorate and external service providers.
• Contribute to continuous improvement of HR systems, processes and the employee experience.

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACT Public Service (ACTPS) and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

Eligibility/Other requirements:

Professional / Technical Skills

• Demonstrated experience interpreting, advising and actioning employment legislation, policies and processes within a public sector employment environment.
• Experience undertaking injury case management, recruitment activities and employment lifecycle processes and initiatives.
• Demonstrated ability to manage competing priorities and deliver quality outcomes within agreed timeframes.

Behavioural Skills

• Well-developed communication, negotiation and stakeholder engagement skills including a demonstrated ability to build and maintain positive relationships with internal and external stakeholders, and work with a diverse range of stakeholders.
• Ability to appropriately handle sensitive workplace matters and material with confidentiality, showing sound judgement and integrity.
• Demonstrated ability to work independently under limited direction while contributing effectively as part of a team.
• Commitment to ACTPS values, Respect, Integrity, Collaboration, Innovation, and to workplace health, safety and wellbeing.

Compliance Requirements / Qualifications

• A tertiary qualification in HR and/or extensive relevant HR experience in the public sector is highly desirable.
• To be eligible for permanent employment within the ACT Public Service you must be an Australian citizen, permanent resident or applicable visa holder.
• C class Driver’s licence is recommended.
• This position does not require a pre-employment medical.
• This position does not require a Working with Vulnerable People Check.

Notes: This is a temporary position available immediately for a period of up to six months with the possibility of extension up to 12 months and/or permanency.

An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months. Selection may be based on application and referee reports only.

How to apply: In no more than two pages please address the Professional/Technical/Behavioural skills found in the Position Description and submit your application with:

• a current curriculum vitae,
• contact details of two referees.

Applications should be submitted via the Apply Now button below.

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

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Note

This is a temporary position available immediately for a period of up to six months with the possibility of extension up to 12 months and/or permanency.