37641

Closes: 09 July 2026

Classification: Senior Officer Grade C
Salary: $127,597 - $136,873 plus superannuation
Position No: 37641
Directorate: City and Environment
Advertised (Gazettal date): 25 June 2026
Contact Officer: Elisha Hammond on Elisha.Hammond@act.gov.au or (02) 6205 2962

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Details:  Libraries ACT is on the lookout for a service delivery leader to join our team. If you thrive in leading large, public-facing teams, know how to navigate complexity, and can lift standards across multiple sites, this could be your next chapter.

This is your chance to play a pivotal role in shaping consistent, high-quality library services across Canberra.

What’s the story?

As the Assistant Director, Public Libraries, you will lead to drive exceptional, consistent service delivery across our network. This is a dynamic, multi-site leadership role where no two days are the same.

You will:

• Provide strategic leadership and oversight of branch operations, ensuring a consistent and high-quality customer experience across all locations.
• Lead and develop Branch Managers, building capability, confidence and a high-performing culture.
• Drive workforce planning and resource management, ensuring the right people are in the right roles at the right time.
• Oversee workforce systems and practices to ensure efficient, compliant and effective operations.
• Navigate and lead teams through change and reform, bringing people with you and embedding sustainable improvements.
• Manage complex people matters including recruitment, performance and wellbeing, ensuring a supportive and accountable workplace.

What makes you the perfect fit?

• You’ve led large, diverse, public-facing teams and know what great service delivery looks like at scale.
• You’re confident navigating complex environments, competing priorities and organisational change.
• You empower your people, build capability and lift standards across multiple sites.
• You bring strong judgement, sound communication skills and the ability to influence and drive outcomes.

Why join us?

Because Libraries ACT is more than books – we’re about community, connection, and creating spaces where everyone belongs. You’ll be part of a team that’s passionate, forward-thinking, and proud to serve Canberra.

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

Eligibility/Other requirements:  

• Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to: Apply for or renew a WWVP registration - Access Canberra.
• This position may require a pre-employment medical.

Note: This is a temporary position available for three months, with the possibility of extension up to 12 months and/or permanency. This position is mobile, and position holders will routinely move between branches across the library network as required.

A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.

Selection may be based on application and referee reports only.

How to Apply: Applications should be no more than two pages and demonstrate how your Skills, Knowledge and Behaviours align with the Selection Criteria and duties of the role. Within your application, please include a detailed example of your recent leadership through significant change and complex reform, outlining your approach and outcomes.

A written referee report from a supervisor using the provided template is required.

Applications should be submitted via the Apply Now button below.

Applicants should note that a Joint Selection Committee (JSC) established in accordance with the collective/enterprise agreement provisions will assess all applications for this position.

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

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Note

This is a temporary position available for three months, with the possibility of extension up to 12 months and/or permanency.