52710, Several

Closes: 25 September 2025

Classification: Administrative Services Officer Class 4
Salary: $84,901 - $91,501 plus superannuation
Position No: 52710, Several
Directorate: City and Environment
Advertised (Gazettal date): 04 September 2025
Contact Officer: Ramesh Karki on Ramesh.Karki@act.gov.au or 0262059034

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Details: Libraries ACT is on the lookout for a confident, community-focused leader to join our team as a Library Service Officer.

If you’re passionate about delivering exceptional customer service, love working with people, and want to help shape the future of public libraries in Canberra – this could be your next chapter.

What’s the Story?

As a Library Service Officer, you’ll play a key supervisory role in our library branches. You’ll:

• Lead by example, guiding and supporting branch staff and occasionally stepping in as Officer in Charge.
• Deliver high-quality customer service and resolve queries with confidence and care.
• Help run programs like Giggle and Wiggle, Sensory Story Time, and adult learning sessions.
• Contribute to continuous improvement and staff training across the network.
• Promote Libraries ACT’s resources and services to the wider community.

Libraries ACT operates seven days a week, and this role will involve shift work, including weekends, across the public library network.

What Makes You the Perfect Fit?

You’re a natural communicator and team player who thrives in dynamic, customer-facing environments. You’re confident managing competing priorities, supervising staff, and responding to challenges with calm and clarity. You’re tech-savvy, solutions-focused, and committed to lifelong learning.

Why Join Us?

Because Libraries ACT is more than books – we’re about community, connection, and creating spaces where everyone belongs. You’ll be part of a team that’s passionate, forward-thinking, and proud to serve Canberra.

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

Eligibility/ Other Requirements:

• Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to - Apply for or renew a WWVP registration - Access Canberra
• This position does require a pre-employment medical.

Note: There is no current vacancy. A Merit Pool will be established from this selection process to fill temporary and permanent vacancies over the next 12 months which maybe part time and full time. Part-time hours will be considered and the full-time salary noted above will be pro-rata.

How to Apply: Please submit:

1. A written application of no more than two pages, addressing the Selection Criteria.
2. Your current curriculum vitae, listing two referees and their contact details.

Applications should be submitted via the Apply Now Button Below.

Applicants should note that a Joint Selection Committee (JSC) established in accordance with the collective/enterprise agreement provisions will assess all applications for this position.

City and Environment

City and Environment Directorate was established on the 1 July 2025. This new directorate is an amalgamation of positions previously advertised under Environment, Planning and Sustainable Development Directorate and Transport Canberra and City Services Directorate.

#LI-DNI

Note

There is no current vacancy. A Merit Pool will be established from this selection process to fill temporary and permanent vacancies over the next 12 months which maybe part time and full time.