59819

Closes: 17 September 2025

Classification: Information Technology Officer Class 2
Salary: $100,650 - $114,448 plus superannuation
Position No: 59819
Directorate: Digital Canberra
Advertised (Gazettal date): 03 September 2025
Contact Officer: Erani Kelly on Erani.Kelly@act.gov.au or (02) 5124 6429

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Details: Do you have excellent communications skills and the ability to build and maintain good working relationships? Do you work well in a team to achieve common goals. Are you vibrant and eager to engage with a range of specialty services?

The Application Support Team is responsible for the ongoing development of the Digital Health Record and engagement with clinical and support areas to identify technology solutions to enhance the quality and efficiency of patient centred care.

You will be responsible for guiding workflow design, configuring workflows in the Digital Health Record, testing the configuration, and supporting end-users.

What you will do:

• Develop an understanding of the operational needs of the relevant area through engaging and working with key stakeholders.
• Guiding workflow design in collaboration with end users.
• Preparing requirement models, business requirement specifications and system design documents for the designated workstream.
• Building workflows in the Digital Health Record and ancillary systems.
• Working with other analysts to ensure that the configuration of the system considers the holistic impact of changes.
• Testing configuration built into the Digital Health Record and ancillary systems.
• Managing requirements traceability through to use cases and test planning activities in conjunction with the Director, Test Management.
• Identifying issues that arise in the designated workstream as well as issues that impact other workstreams and work collaboratively with the other divisional resources to resolve them.
• Acting as a point of contact for stakeholders relevant to the focus area of the analyst.
• Identifying and implementing requested changes to the Digital Health Record and ancillary systems, in alignment with change control processes.
• Communicating with team members to discuss the status of deliverables, shared issues, end-user concerns, budget and upcoming milestones.
• Leading a small team of other analysts as required.
• Working with Trainers to ensure that end-users are prepared to utilise the Digital Health Record and ancillary systems including through participating in training and working with end users.
• Ensuring work is performed to a high standard and in accordance with established timelines.
• Documenting and reviewing the status of tasks and issues on an ongoing basis including participating in meetings and preparing documentation for ongoing governance committees.
• Undertaking other duties appropriate to this level of classification that contribute to the Directorate.

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

Note: This is a temporary position available immediately until 27 July 2026 with the possibility of extension up to 12 months and/or permanency. A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. Selection may be based on application and referee reports only.

How to Apply: Please submit:

1. A written application of no more than two pages responding to the required Selection Criteria in the attached Position Description.
2. A current curriculum vitae.

Applications should be submitted via the Apply Now Button Below.

Digital Canberra

Digital Canberra was established on the 1 July 2025, amalgamating positions which previously were advertised under Chief Ministers and Economic Development Directorate and ACT Health Directorate.

#LI-DNI

Note

This is a temporary position available immediately until 27 July 2026 with the possibility of extension up to 12 months and/or permanency.