40940


Claims and Redress Officer
Full-time Temporary with a Possibility of Permanency

Closes: 02 June 2025

Classification: Administrative Services Officer Class 6
Salary: $99,654 - $113,315 plus superannuation
Position No: 40940
Directorate: Education
Advertised (Gazettal date): 23 May 2025
Contact Officer: Paula Murray on Paula.Murray@act.gov.au or (02) 6205 9691


Details: A challenging and interesting opportunity exists in the Information Access team for an experienced and capable person to support the Directorate’s management of and responses to personal injury claims and requests for information under the National Redress Scheme.

It is a role that requires a special person because it frequently encounters information that may be confronting, as it relates to neglect, abuse, or violence, particularly towards children. However, there is no direct contact with victim-survivors.

The ideal candidate will have the ability to confidentially deal with challenging personal and sensitive information, a very strong attention to detail, high level communication and interpersonal skills, and sound judgment. Experience working in a school would be advantageous.

Eligibility/Other Requirements: The successful applicant will need to have

  • drivers licence
  • Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required (or ability to obtain). For further information on Working with Vulnerable People registration refer to - Apply for or renew a WWVP registration - Access Canberra

Note: This is a temporary position available immediately for a period of six months with the possibility of permanency.

How to Apply: Interested applicants should submit their curriculum vitae, including the names of two referees, and a pitch of no more than two pages addressing the ‘What you Require’ section of the Position Description.

Applications should be submitted via the Apply Now Button below.

Note

This is a temporary position available immediately for a period of six months with the possibility of permanency.