71355

Closes: 03 July 2026

Classification: Health Professional Officer Level 4
Salary: $127,597 - $141,511 plus superannuation
Position No: 71355
Directorate: Education
Advertised (Gazettal date): 19 June 2026
Contact Officer: Jessica Ross on Jessica.Ross@act.gov.au or (02) 5124 4227

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Details: The advertised Senior Social Work position is a clinical role providing direct case support to students and families with intersecting challenges and vulnerabilities. This role will deliver support through system navigation and advocacy, specialist service coordination, and psychosocial interventions while also contributing to evidence-informed practice through professional learning, developing frameworks, defining processes and building the capability of Education Directorate staff and teams.

This position will initially work with the Feedback and Complaints team for a 6-month trial period. The role has been established to enhance the Education Directorate’s ability to manage complex, sensitive and vulnerable situations by providing social work expertise, trauma informed practice, risk assessment and support to both complainants and staff. The role ensures all people, especially those facing barriers, can meaningfully engage with the complaints process.

The successful applicant will be experienced in working with children and families and have a strong understanding of services in the ACT. They will be able to work independently and part of a team as well as have excellent people skills and collaborative skills. Exceptional stakeholder management and negotiation skills are desirable to work effectively with the broad range of education stakeholders to achieve excellent outcomes.

The successful applicant will have the skills and capacity to impact positively on student outcomes through the delivery of psychosocial interventions in collaboration with students, families and the interprofessional team. An understanding of the education operating environment is also beneficial.

Eligibility/Other requirements:  

• Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to - Apply for or renew a WWVP registration - Access Canberra
• Tertiary qualifications in Social Work.
• A minimum of four years, or equivalent, post-graduate experience.
• Membership with the Australian Association of Social Worker or eligibility for membership.
• A current driver’s licence is essential.

Note:  This is a temporary position available initially for six months with the possibility of extension up to 12 months and/or permanency.

A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.

Selection may be based on application and referee reports only.

How to Apply: Please provide a written response to the Selection Criteria (maximum two pages), current curriculum vitae/resume and contact details for two referees.

Applications should be submitted via the Apply Now button below.

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

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Note

This is a temporary position available initially for six months with the possibility of extension up to 12 months and/or permanency.