71492, several

Closes: 03 July 2026

Classification: Administrative Services Officer Class 6/Health Professional Level 3
Salary: $102,657 - $120,057 (up to $123,772 on achieving a personal upgrade) plus superannuation
Position No: 71492, several
Directorate: Health and Community Services
Advertised (Gazettal date): 19 June 2026
Contact Officer: Alicia Rose on Alicia.Rose@act.gov.au or (02) 6205 1277

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Details: We are seeking skilled and dedicated Intake Officers to join the Child Development Service as either an Administration Service Officer Class 6 (ASO6) or Health Professional Level 3 (HP3), depending on experience and qualifications. This is a critical frontline customer service role where you will support families, carers, and referrers seeking advice and access to early intervention and developmental services. Working as part of a small, collaborative intake team, you will play a key role in ensuring children with developmental concerns are connected with the right supports at the right time.

The successful candidate will deliver a responsive and professional intake service for families and referrers seeking support for children with developmental concerns. You will undertake initial screening and assessment of client needs, including determining eligibility for Child Development Service programs such as Autism Assessment services, while identifying any vulnerabilities that may impact engagement with available supports. You will be responsible for registering and processing referrals, ensuring all client interactions and information are accurately and promptly recorded in the relevant database. A key part of your work will involve providing high-quality advice and guidance to families about the Child Development Service, as well as other government, non-government, private, and interstate service providers, helping families navigate the most appropriate pathways for their needs.

Health and Community Services Directorate (HCSD) is an inclusive employer where all people are respected and valued for their contribution. We strongly encourage and welcome applications from Aboriginal and/or Torres Strait Islander people, People with Disability, people from culturally and linguistically diverse backgrounds, veterans, mature age workers and lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ) people.

For further information about the role please refer to the Position Description.

Eligibility/Other requirements:

• Completion of a qualification relevant to the provision of supports to families and children within an early intervention context. To be eligible as a Health Professional this would need to be a relevant allied health qualification
• Minimum of 3 years’ experience delivering case management, support services, or early interventions services to families and children is essential.
• Current Driver’s Licence Class C
• Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to - Apply for or renew a WWVP registration - Access Canberra
• As this role is likely to work with Aboriginal and Torres Strait Islander families and young people, cultural awareness, and capacity to work with Aboriginal and Torres Strait Islander people is highly desirable.

Notes: There are several positions available including a permanent and a temporary role. The temporary role is part time available until May 2027, with the possibility of extension up to 12 months and/or permanency.

These positions may be filled at either an ASO6 or HP3 level, depending on the skills and/or the qualifications of the successful applicant.

A merit pool will be established from this selection process and will be used to fill vacancies over the next 12 months.

How to Apply: Please address each criteria listed under "What you Require" for this position with a maximum of 400 words per criteria. If short listed for interview two written referee reports, including one from your current supervisor will be required.

Applications should be submitted via the Apply Now button below.

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

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