57253

Closes: 13 June 2025

Classification: Administrative Services Officer Class 5
Salary: $92,855 - $97,987 plus superannuation
Position No: 57253
Directorate: Justice and Community Safety
Advertised (Gazettal date): 30 May 2025
Contact Officer: Qisthi Sukardi on Qisthi.Sukardi@act.gov.au or (02) 6207 4284

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Details: The ACT Civil and Administrative Tribunal (ACAT) is looking for a Senior Registry Officer to join the ACAT Registry. The ACAT is a fast-paced, dynamic, and unique work setting, delivering high quality services to tribunal users. Our registry teams provide a high level of support and assistance to tribunal members, and enable quick, simple and inexpensive access to justice through the provision of effective administrative services.

We’re looking for a confident communicator and natural leader with a strong understanding of tribunal operations. You will bring a proactive approach to problem-solving and a commitment to excellence in customer service. Your ability to manage competing priorities while supporting colleagues will make you an invaluable asset to our team.

Our ideal candidate is experienced in working within high-performing, cohesive teams and contributes positively to a constructive workplace culture. You will be comfortable at the forefront of the team, leveraging your subject matter expertise to deliver exceptional customer and registry services to tribunal users. This is a dynamic and impactful role for professionals who thrive in a service-oriented environment.

You will be highly skilled in building capability within individuals and across the team. You’ll play a key role in implementing organisational objectives and will be empowered to think creatively about supporting staff, delivering outstanding client service, and driving innovative work practices.

The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify LGBTIQ are encouraged to apply.

If this sounds like you, we want to hear from you!

Notes: An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months.

How to Apply: Applicants should provide:

• Current curriculum vitae
• Details of two referees (one of which must be your current supervisor/manager)
• Two-page personal pitch addressing the Professional/Technical Skills and Knowledge and Behavioural Capabilities identified in the Position Description.

Applications should be submitted via the Apply Now Button Below.